THE
COMPANY Tong-In international continues to set the standards
In the international moving industry. Beginning operations
in March 1924. With the goal of proving al truly personalized
service, Our philosophy was, ¡°We move families not just
freight.¡± It still is.
*Tong-in vision Let Tong-In deliver the highest quality
of service attainable being sensitive and flexible while
meeting the needs of each customer. Let Tong-In create
a partnership with every client we move fulfilling the
common goal of proving the most satisfying moving experience.
*Tong-in mission Tong-in is dedication to taking the
leadership role of setting standards for the international
moving industry, Our focus is to deliver a profitable
service utilizing human and technological resources
to effect innovative change that exceeds expectations.
*Tong-in values Our relationship with each customer
will be a long-term partnership established by providing
the highest quality of customer service. Customer satisfaction
can only be realized by understanding and proactively
self generating the means to consistently meet or exceed
their expectations as if they were our own. Our customer
are our only measurement of quality customer service.
Our people are far and away our most valuable asset.
Their initiative to learn and grow coupled with our
desire to enhance their industry knowledge are our future
sources for ideas, performance and success. Individual
happiness, self enrichment and the achievement of goals
can best be accomplished through fairness, teamwork
and a desire to give more than we receive. We must strive
to be reliable, consistent and exceed each other¡¯s expectations.
We must accept each other¡¯s lack of understanding or
knowledge and seize the opportunity to openly communicate
constructive guidance. We must learn, not just to give
but to receive. We must strive to bi reliable, consistent
and exceed each other¡¯s expectations.
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